Don’t be afraid to create tools

In your daily operations, you will find yourself doing a lot of manual stuff: tracking jira metrics, analyzing some numbers, or updating tickets with routine checks.

Is there a tool you can build to automate that for you? Don’t think that tools must be done for big operations and don’t think that tools have to be complicated. A simple tool such as jira tickets aggregator that sends notification when certain threshold is reached or a bot that pastes build links for you in tickets are all good examples of what you can simply automate.

As you work, don’t forget about tooling!